Extremely unsatisfactory
Very discouraging. Support service is not too of use along with facts gave me unsuitable guidance within a vital point. Very terrible complete quality/disclosure about the the car finance. We’re going to not having fun with Golden1 to have anything down the road. There are plenty of other options nowadays with similar products and greatest (and perfect) support service.
My personal car loan is determined become paid in complete so it times toward . My personal balance try less than my personal commission. Not only can the regular overall amount become withdrawn and you will used towards the quicker-than simply harmony, however, In addition could not get rid of coming payments rather than going into a bank department and you may canceling the new payments. Abreast of going into the part, I became met with a reduced-than-competent bank staff. This staff didn’t come with idea tips fill in the fresh new cancelation document just in case to really make the document productive. She questioned Me! It was perhaps not a reassuring feel and that i might be closure all golden You to definitely accounts whenever my car label try gotten.
Hello Sonya, i feel dissapointed about to listen that you will be running into this dilemma from your car loan fee. We would like to talk about a resolution to you and invite you to get in contact with our representative supporters class here:
Fantastic step 1 customer service
Actually called bc my personal card is actually denied and not one person told me one my personal credit are refused or Closed my personal account was signed on account of a good forty$- payment i experienced to pay off that was great but nonetheless exactly what the f–k? No one said shi as soon as i titled so it old-man towards the cellular telephone was being impolite and you will pathetic i did not instance their adittude you to portion he wasn’t of use whatsoever. The fresh new even worse came to bad the guy lied and you may said i can open up reopen my personal membership but once i ask so you’re able to reclarify therefore i tends to make sure it is still best information that i you desire.. and i also can always have the help that we You want the guy desires say oh zero you simply can’t reopen ur bank you need to go in and also yet another cards Golden 1 excite improve CS!
I am unable to understand why people manage…
I can’t understand this somebody manage desire bank right here unless its extremely simpler. The fresh incompetency number of a number of their staff was astonishing, hence Wonderful You to does not look concerned with. I can not strongly recommend so it bank.
Recently got an auto loan through Wonderful…
Recently had an auto loan through Wonderful You to definitely. not We have not were able to link to my Fidelity profile to help make a repayment. Called Fidelity which informed me the new routing matter has been rejected. Named Fantastic You to without you to definitely around seems to know any single thing about how ETF really works. Following attempted the reverse and link from G1 so you’re able to Fidelity. Managed to confirm the web link thru attempt places – but once I make an effort to transfer fund it gives an error. They really do not want us to manage to make a good percentage! Never really had this matter making reference to Patelco for my almost every other vehicle loan. My most significant criticism ‘s the shortage of support, knowledge from the G1 end.
Rejected having debt consolidation mortgage
Refused having debt consolidation financing, immediately following 10+age , credit score great, income to help you financial obligation racial okay, usually do not lender with wonderful step one, commitment mode nothing to them.
Bad tech, a beneficial customer support
Their website & applications are not the brand new friendliest to make use of, but any time I have had a problem, these are typically extremely responsive. Full, its one of the better banking institutions/borrowing unions on the market.